FREE SHIPPING, FLAT RATE OR UPGRADED UPS SHIPPING :

All orders are typically shipped within 24 hours and depart directly from our warehouses in either Vancouver or Toronto. Orders received during weekend hours will ship on the following Monday. For upgraded shipping,  we offer expedited and express shipping options at checkout, standard UPS shipping times within Canada apply. (See maps below). Free standard shipping is via Canada Post and typically takes 3 business day within the GTA or Vancouver Metro, and up to 7 business days for the rest of Canada. Your order will be shipped from the location that best minimizes transit time. 

At checkout, choose from upgraded UPS shipping, Free Canada Post standard shipping or Flat Rate White Glove delivery if applicable to your address. Due to preferred partnerships, Qualifirst provides deeply discounted shipping from standard available rates.

Our customers in the GTA  and Vancouver Metro can take advantage of our $12 White Glove (and Mask) Next Day upgrade where Qualifirst delivery Vans will bring your ingredients the day after you place your online order(Service is Monday-Friday), right to your door.

               The upgraded delivery service area in the GTA includes:

  • Toronto
  • Etobicoke
  • Mississauga
  • Scarborough
  • Richmond Hill
  • Markham
  • Vaughan

The upgraded delivery service region in the Vancouver Area includes:


  • Burnaby
  • New Westminster
  • Vancouver

HANDLING FEES:

The following handling fees are added to your order until the cart exceeds the minimal order value: 

  • Under $50 Cart - $10 Handling Fee

  • On Wholesale Pricing, under $300 Cart - $30 Handing Fee 

STORE PICK UP

You can choose to pick up your order at one of our warehouses by selecting the store pick up shipping option on checkout. Items are available for pick the next business day Monday - Friday from 9am to 5pm. It is not possible to place your order from the warehouse, your order must be placed online beforehand. Orders are processed for pick up within 90 minutes of being placed(within business hours 8:30am - 5pm EST or PST Monday - Friday). You will receive a notification as soon as your order is ready for pick up.

Toronto and Vancouver Shipping and Receiving is located at the rear of the building, when  you arrive ring the buzzer located at the right of the door and our team will promptly be with you.

ORDER CUT-OFF TIME:

For your order to be shipped the sameday, please place it before the following cut-off times: 

  • 2pm EST for orders shipping from our Toronto warehouse

  • 2pm PST for orders shipping from our Vancouver warehouse

UPGRADED UPS DAYS IN TRANSIT FROM TORONTO:

Shipping Toronto

UPGRADED UPS DAYS IN TRANSIT FROM VANCOUVER:

Shipping Vancouver

TEMPERATURE-SENSITIVE ITEMS:

Some items, such as cheese, meat, and also chocolate (only in the summer), require special shipping and handling procedures to ensure the integrity of product quality. Our products are of the highest quality and using these methods helps to ensure your order arrives in perfect condition.

Qualifirst Foods offers special insulated packaging for temperature-sensitive items at no additional cost. In Canada, only UPS next-day shipping will be available for these products.

Delivery to remote areas may require additional shipping time and are excluded. Please ensure someone will be on hand to accept your expected delivery. Qualifirst Foods is not responsible for packages left out in the heat after delivery.

Depending on when the order is received, we may delay shipping to prevent your order from sitting idle in a shipping warehouse and ensure 2 calendar day order fulfillment. If your order is received late in the week, we may opt to hold fulfillment until the following Monday.